Privacy policy

Introduction

A-Team Chip Seal and Paving is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information You Provide to Us

‍We may collect personal information that you voluntarily provide to us when you:

• Request a quote or estimate

• Contact us through our website forms

• Call or email us directly

• Schedule a service appointment

• Sign up for our newsletter or updates

This information may include:

• Name and contact information (email address, phone number, mailing address)

• Property address and project details

• Communication preferences

• Any other information you choose to provide

Automatically Collected Information

‍When you visit our website, we may automatically collect certain information about your device, including:

• IP address

• Browser type and version

• Pages you visit and time spent on pages

• Referring website addresses

• Geographic location data

How We Use Your Information

We use the information we collect to:

• Provide estimates and quotes for paving services

• Communicate with you about your project

• Schedule and coordinate service appointments

• Send you information about our services and promotions (with your consent)

• Improve our website and customer service

• Respond to your inquiries and customer service requests

• Process and fulfill your service requests

• Comply with legal obligations

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encrypted data transmission

• Regular security assessments

• Limited access to personal information by authorized personnel only

• Secure storage of physical and electronic records

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

‍Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (such as payment processors, email service providers, or scheduling software), provided they agree to keep this information confidential.

‍Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).

‍Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website may use "cookies" and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences

• Understand how you use our website

• Improve website functionality

• Analyze website traffic and usage patterns

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

Third-Party Websites

Our website may contain links to third-party websites (such as social media platforms, review sites, or supplier websites). We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:Access: Request access to the personal information we hold about you

‍Correction: Request correction of inaccurate or incomplete information

‍Deletion: Request deletion of your personal information (subject to legal obligations)Opt-Out: Unsubscribe from marketing communications at any time

‍Data Portability: Request a copy of your personal information in a portable format

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect and how it is used

• Request deletion of your personal information

• Opt-out of the sale of personal information (we do not sell personal information)

• Non-discrimination for exercising your privacy rights

Contact Forms and Email

When you submit a contact form or send us an email, we collect the information you provide (name, email, phone number, message content) to respond to your inquiry. We retain this information for our records and may use it to follow up on your request or provide you with information about our services.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.